By Lisa Leslie Henderson
In this age of the empowered customer, customer experience has become
primary source of competitive advantage for organizations.
July 9, 2014
Tune in on an interview with Phil Simon, a sought-after speaker and author who is a recognized authority on technology, trends and management.
July 1, 2014
A new generation of academic researchers is expanding the field of creativity, stepping into the shoes of giants like Alex Osborne and Sid Parnes.
June 23, 2014
Listen in on a discussion on marketing and sales alignment with Brian Kardon, CMO of Lattice Engines, a company that offers data-driven business applications that help companies market and sell more intelligently.
June 2, 2014
Indra Nooyi, CEO of PepsiCo, recently hired
to serve as the company’s first Chief Design Officer.
May 15, 2014
Scott Monty, head global digital communications for Ford Motor Company published
by Larry Weber and Lisa Leslie Henderson.
May 13, 2014
Most organizations are finding that some reinvention is necessary to be able to successfully compete on the basis of customer experience.
May 5, 2014